[ad_1] The value of providing excellent customer service has now been clearly established, and you should build your own brilliant customer service organization within your business. But, how do you take the next step and leverage that service into increased sales? Here are some tips to do just that, compiled by surveying …

[ad_1] The following excerpt is from Jill Schiefelbein’s book Dynamic Communication. Buy it now from Amazon | Barnes & Noble | iTunes If the goal of your presentation is persuasion, let me introduce you to my favorite organizational structure for any presentation given for the purpose of driving action: Monroe’s Motivated Sequence. This isn’t just an …

[ad_1] For decades, business owners have understood that a company’s website is the most important digital property a business has, and that investing in it is the primary way you drive customers from the internet to to your doors. This is no longer true. While your website is still very …

[ad_1] Editor’s Note: In the new podcast Masters of Scale, LinkedIn co-founder and Greylock partner Reid Hoffman explores his philosophy on how to scale a business — and at Entrepreneur.com, entrepreneurs are responding with their own ideas and experiences on our hub. This week, we’re discussing Hoffman’s theory: you need …

[ad_1] Reader Resource Apply now to be an Entrepreneur 360™ company. Let us tell the world your success story. Get Started » By design, villains and superheroes are meant to stand as polar opposites. The bad guys teach us what not to do and offer cautionary tales about what we stand …

[ad_1] Updating your website involves more than just rearranging words and pictures on the homepage. Changing your website involves implementing new technology behind the scenes, eliminating dot-com domains and using research to optimize pages to capture your audience’s attention. Just think about your website two, five, 10 years ago. Chances …

[ad_1] BrewDog plc, the irreverent Scottish craft brewery that has built a successful international business through many rounds of equity crowdfunding involving 50,000+ online investors, recently announced that a U.S. private equity company has acquired approximately 22 percent of the company in a $264 million transaction. This minority investment values BrewDog …

[ad_1] The past few weeks saw a series of news articles that focused consumer concern around personal data use (and misuse). Recently, it was revealed that email service Unroll.me anonymously used consumer email data to give companies like Uber visibility into subscriber spending habits. While there was nothing illegal in Unroll.me’s …

[ad_1] Editor’s Note: In the new podcast Masters of Scale, LinkedIn co-founder and Greylock partner Reid Hoffman explores his philosophy on how to scale a business — and at Entrepreneur.com, entrepreneurs are responding with their own ideas and experiences in our hub. This week, we’re discussing Hoffman’s theory: you need to raise more …

[ad_1] Sleep tracking is one of those areas where the Apple Watch falls short compared to activity trackers. You can get third-party apps that will provide some functionality, but that’s clearly not as slick as having built-in software or sleep-oriented hardware. If that’s what Apple is focusing on, you could buy …