Customer Service

[ad_1] Reader Resource Apply now to be an Entrepreneur 360™ company. Let us tell the world your success story. Get Started » On this episode, Entrepreneur Network partner Stone Jordan breaks down how Bear Grylls became a cultural icon. In a world full of content creators and a TV landscape full …

[ad_1] Reader Resource Apply now to be an Entrepreneur 360™ company. Let us tell the world your success story. Get Started » ASTRSK founder and regular Uber user Elliot Tomaeno (who is, in fact, Uber’s most frequent rider) last year wrote to the ride-share giant an open letter detailing his disappointment at the lack of …

[ad_1] Customer preferences and behaviors change constantly. But because technology is also evolving at such a rapid pace, people will increasingly be unprepared for and unsettled by new options designed to streamline their lives. We’ve seen it happen already, to an extent: People have been reluctant to share personal information …

[ad_1] What makes a brand strong in 2017? If you’re thinking top-notch social media strategy and cutting-edge product development you’re not wrong — but you’re still overlooking a critical component: customer service. Related: The Difference Between Customer Service and Customer Experience Customer service doesn’t always generate the same media buzz as …

[ad_1] Reader Resource Apply now to be an Entrepreneur 360™ company. Let us tell the world your success story. Get Started » Within three years of starting Help A Reporter Out (HARO) from his apartment, as a favor to his friends, Peter Shankman was achieving a staggering 79 percent open rate …

[ad_1] Reader Resource Apply now to be an Entrepreneur 360™ company. Let us tell the world your success story. Get Started » Investors flocked to Omaha, Neb., on Saturday for Berkshire Hathaway’s annual meeting. Hosted by billionaire investor, chairman and CEO Warren Buffett and vice chairman Charlie Munger, the executives …

[ad_1] Reader Resource Apply now to be an Entrepreneur 360™ company. Let us tell the world your success story. Get Started » Editor’s note: This is an excerpt from Daniel DiPiazz’s new book Rich20Something: Ditch Your Average Job, Start An Epic Business, Score The Life You Want. It’s two-thirty in the …

[ad_1] It’s common sense that it’s better and cheaper to keep a customer rather than recruiting a new customer. According to the Harvard Business Review, the cost delta ranges from five-to-25 times variance between a repeat customer versus acquiring a newbie. That’s a staggering number for any business owner to consider because it conveys …

[ad_1] The goal of the average freelancer, entrepreneur or service provider can be summed up in this basic algorithm: Get a client, land a gig, get the job done, get paid promptly, and get a repeat. If you hope to achieve that goal, the last thing you want to do …

[ad_1] Few companies can connect the dots when managing their massive amounts of customer information. According to research by Econsultancy and Ensighten, only 10 percent of marketers have successfully aggregated data from social, web analytics, customer purchase history and in-store visits and sales. Even the necessary centralization of that data is becoming …