Customer Service

[ad_1] The workplace continues to change as workers and clients use technology to communicate and manage operations. However, some HR departments still cling to outdated processes, arguing that it’s the way they’ve always done things. By resisting moving forward, these teams may hurt their chances of recruiting new employees or …

[ad_1] In a world seemingly dominated by faceless online businesses with low prices, how much does your online reputation matter? If you’re a small business owner, chances are that you’re intimately familiar with the concept of reputation. Most notably, people running brick-and-mortar businesses know exactly how much each customer’s opinion …

[ad_1] The fourth episode of The Never Settle Show streamed live of Entrepreneur’s Facebook page this Wednesday and delivered another soul-soothing mix of inspiration and information for entrepreneurs. Host Mario Armstrong spoke with money guru Erin Lowry (aka Broke Millennial), who gave tips on how to achieve financial success and took questions …

[ad_1] Combating workplace harassment isn’t as simple as setting a policy and keeping your door open to employee complaints. It’s something you need to stay vigilant about all the time, and if you’re a fast-growing startup, it will be even harder to keep a pulse on how everyone’s doing. Even …

[ad_1] For some people, they never feel more at home then when they are striking up a conversation with a stranger. Just friends you haven’t met yet, right? But for many, especially introverts — even the outgoing ones — a networking experience can range anywhere from draining to terrifying. But …

[ad_1] Editor’s Note: In the new podcast Masters of Scale, LinkedIn co-founder and Greylock Partner Reid Hoffman explores his philosophy on how to scale a business — and starting May 3, at Entrepreneur.com, entrepreneurs are responding with their own ideas and experiences.   He’s been called the “Oracle of Silicon …

[ad_1] Today’s leaders are constantly thinking (and worrying) about talent. Because a workforce is every organization’s most vital resource, business success truly depends on whom you attract, hire and retain. Businesses always perform better when they bring together unique and diverse employees — people with different backgrounds, cultures, races, genders and perspectives — and include …

[ad_1] Productivity isn’t about getting more done, but about getting what matters most done. With this in mind, here are three habits productive leaders do differently to focus on what matters most. Productive leaders dump their to-do list You need to prioritize to be productive. Most to-do lists, however, prioritize the wrong activities. …

[ad_1] It might surprise you to learn that the pet services industry is one of the fastest-growing in America, but it’s true. Indeed, Americans are expected to spend close to $70 billion on their pets this year, according to Pet Products Association. That’s why it’s never been a better time to jump …

[ad_1] You’ll often hear others complain about how much money they make — how their income is not enough to pay for their expenses. Most of the time, they are not wrong. That is why many people work multiple jobs to try to make ends meet. Worse still, the number …