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As a next-generation communications technology company, Call One offers expert guidance in a complex space that has seemingly limitless options. CEO Chris Surdenik says one challenge that his company is facing right now is switching from traditional to more IP bases services. Surdenik says you need to hire for attitude, not aptitude. Surdenik and his team focuses on what kind of attitude someone brings into the work place. You need the rainmakers and the caretakers. How does Surdenik’s personal life play a role in his work life? Click play to find out.

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Related: Get Buy-In From From Employees From Day One

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