Why Listening to Your Customers Isn't Enough…

Upon graduating from college, Danielle Galmore landed her first job — as a manager of a team of eight.

“I realized that the worst boss in the room was me,” she says.

To learn leadership skills, she had to ask for guidance. She encourages fellow entrepreneurs and managers to do the same.

Today, Galmore is the managing director at Workspring, a brand within Steelcase that specializes in offsite business meetings for today’s mobile and interconnected workforce.

In this video, Galmore explains what she’s learned throughout her career about how to listen to customers and understand their needs.

To learn more, click play on the video above.

Watch more videos from BizCast on its YouTube channel here.

Related: The Words From Steve Jobs That Drive This Founder

 

Entrepreneur Network is a premium video network providing entertainment, education and inspiration from successful entrepreneurs and thought leaders. We provide expertise and opportunities to accelerate brand growth and effectively monetize video and audio content distributed across all digital platforms for the business genre.

EN is partnered with hundreds of top YouTube channels in the business vertical and provides partners with distribution on Entrepreneur.com as well as our apps on Amazon Fire, Roku and Apple TV.

Click here to become a part of this growing video network.