Customer Service

[ad_1] Chatbots have taken the marketing world by storm. They are offering A.I.-powered technology to companies, allowing them to provide more advanced customer care while monetizing their marketing efforts by pushing deals and promotions on demand. Unlike popular belief, creating a chatbot does not have to be a hard task …

[ad_1] My page was devoured by Wikipedia trolls.  After having my own page on the site for several months, one Wikipedia editor decided my page should be taken down. The editor happened upon my page and decided I lacked notability. After a voting process that lasted several weeks, with a wide array …

[ad_1] Reader Resource Apply now to be an Entrepreneur 360™ company. Let us tell the world your success story. Get Started » Famed physicist Stephen Hawking this week came out with a, if not an immediately dire, let’s say concerning prediction for humanity’s future on Earth. In a BBC documentary …

[ad_1] Reader Resource Apply now to be an Entrepreneur 360™ company. Let us tell the world your success story. Get Started » The employee experience is what makes or breaks retention. Simply put, if employees enjoy their work, they will stay. However, this is no easy feat. The best way …

[ad_1] Reader Resource Apply now to be an Entrepreneur 360™ company. Let us tell the world your success story. Get Started » In 1997, four years before the London Underground transit system launched an online trip planner, Matt Caywood built one for a college computer science class project. He spent …

[ad_1] Reader Resource Apply now to be an Entrepreneur 360™ company. Let us tell the world your success story. Get Started » The focus for many entrepreneurs is often on securing new customers. While this is clearly important and warrants a strategy and associated resource, many business owners overlook the …

[ad_1] I took my little nephew to Meadowhall (one of England’s largest shopping venues) a few weeks ago. Through the usual Saturday madness, and after spending what felt like two lifetimes finding a parking spot, we decided to head over to Krispy Kreme for a doughnut or 12. Don’t tell …

[ad_1] The concept of shopping has changed dramatically over the decades, with one survey revealing that customers now make 51 percent of their purchases online. For retailers, this has created a push toward a greater online presence, even among businesses specializing in local products. However, as a business’s customer base expands, personalizing each …

[ad_1] What’s better than a noble, post-crisis apology? Not needing to apologize in the first place. The team behind Fyre Festival — a Coachella-like music event in the Bahamas — learned this truth first-hand last weekend. Festival-goers paid $500 to $12,000 for what was billed as fancy lifestyle getaway on …

[ad_1] Kara Goldin had a fizz problem. When the founder and CEO of flavored-water company Hint launched her line of carbonated beverages, Hint Fizz, in 2011, she wanted to sell it in glass bottles, as plastic bottles don’t seal as tightly as glass ones, causing fizzy drinks to go flat …