Customer Service

[ad_1] Reader Resource Join Entrepreneur’s The Goal Standard Challenge and make 2017 yours. Learn more » The mentor-mentee relationship has been commonplace in business for a long time. In today’s rapidly changing and hyper-competitive global economy, executives are looking for every edge they can find to increase revenue, profit and …

[ad_1] Awarding higher pay and bonuses to top performers seems like the straightforward way to incentivize and retain great employees. The most popular format being performance-based bonuses, which keep base pay manageable and provide incentives for better performance. However, research shows us that this may not be as simple as …

[ad_1] At the start of 2017, Wendy’s took the world by surprise with some sassy remarks on its Twitter account. In response to Wendy’s tweet about its “fresh, never frozen beef,” a Twitter user called Wendy’s a “joke,” saying that the food chain does freeze its beef. Wendy’s fired back, …

[ad_1] While many people fear that the rise of robots will impact their jobs, HR professionals think advances in robotics and automation technology will actually be beneficial to employees and companies. A recent study, “Workplace of the Future,” conducted by research firm Future Workplace and tech company Konica Minolta, surveyed …

[ad_1] Every business owner seeks to boost their market share and find new audiences for our products and services — it’s how we stay profitable. One of the best ways to reach new people is to connect with an influencer who can share with their followers. And Twitter offers a unique …

[ad_1] Jazz music, flapper dresses, F. Scott Fitzgerald — for many, that’s what comes to mind when you think of the roaring ’20s. And in today’s world of iPhones, Facebook and partisan politics, life back then seemed much simpler … and possibly exciting. Because who wouldn’t enjoy a life full …

[ad_1] As the founder of  an app development company, Josh Reeves didn’t love his startup. Despite making thousands in revenue each day and having millions of subscribers, he wasn’t happy. “I wasn’t excited to talk about it,” Reeves says. “I was happy to stay in stealth-mode, which is an easy …

[ad_1] Ah, the hardworking entrepreneur. In Hollywood stories, we are the people who spend all day hustling to make a buck; spending nearly twenty hours a day in our garage or building our network of contacts in order to beat back the competition. While it’s true I keep long hours, …

[ad_1] Reader Resource Join Entrepreneur’s The Goal Standard Challenge and make 2017 yours. Learn more » You’re at the office for more than 40 hours a week — so it’s important to make sure you’re happy much of that time. We can all admit that those long hours can take …

[ad_1] Technology hasn’t erased the need for human workers – yet. However, it is certainly changing the way people work. Across all industries, automation has eliminated repetitive, mundane jobs, allowing professionals to focus on other work. Instead of processing thousands of invoices by hand, for instance, employees can use a portal …