Customer Service

The Hidden Costs of Undervaluing Human Resources…

[ad_1] The addition of millennials into the workforce has caused businesses to reevaluate how they manage and support their employees. This change has brought with it the belief that “human resources” is an outdated term which should be replaced with “talent management.” Related: Measure These 5 Talent Metrics for Greater Success in Hiring …

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4 Steps to Profiting from the Cultural Demographic Shift…

[ad_1] Reader Resource Join Entrepreneur’s The Goal Standard Challenge and make 2017 yours. Learn more » The following excerpt is from Glenn Llopis’s book The Innovation Mentality. Buy it now from Amazon | Barnes & Noble  To help your business prosper and grow during the Cultural Demographic Shift (CDS) we’re currently in, you can’t …

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The Biggest Bounties Facebook, Microsoft and More Have Paid …

[ad_1] Facebook awarded Russian security researcher Andrew Leonov $40,000 for finding a flaw in its photo editing software ImageMagick. The bug, which was originally discovered last year by Facebook’s security team, was temporarily patched up, but Leonov found a flaw in their handywork, making Facebook’s servers vulnerable to “remote code …

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Pain-Free Performance Reviews? Possible. Here are 5 Tips for…

[ad_1] Let’s face it: Everyone, employees and managers, dreads performance reviews. The tired ritual of sitting down for an hour once a year is uncomfortable and unproductive. No wonder companies like General Electric and Adobe are redefining how they approach feedback. Related: Employee Reviews Should Include the CEO So, what exactly …

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