Customer Service

[ad_1] Everywhere you turn, software seems to be the answer. You’re probably already using software for your marketing, accounting and management. But have you yet considered the need for human resources software in your small business? In fact, it’s much more than a luxury. Businesses that use HR software would likely call …

[ad_1] A couple of years ago, online dating was considered somewhat of a funny game. Yes, we’d right swipe and left swipe with our friends, laughing over familiar faces and odd profile picture choices. It just wasn’t really something people considered we’d hold on to for very long — just …

[ad_1] To promote its new Signature Crafted Recipe sandwiches, McDonald’s got … inventive. Poking fun at innovation, McDonald’s released an infomercial unveiling the “Frork” — a fry-fork hybrid. Starring pitchman Anthony Sullivan and McDonald’s Chef Mike, the “uselessly useful” utensil — which is basically a fork with French fry prongs …

[ad_1] I recently spoke to a friend who was interviewing for a new job and she said, “You would be so proud of me. I asked for a ten percent raise!” And I said, “Ten percent of what?” “Ten percent of what I was making at my old job,” she …

[ad_1] It’s no secret most traditional online marketing tactics just don’t work anymore. Google’s Display Benchmarks Tool shows the average click-through rate of standard display ads clock in at 0.06 percent, and 47 percent of consumers employ ad blocking technology, as noted by the Reuters Institute. These trends pose significant challenges …

[ad_1] What does the first day at a new job look like for a remote employee? Work attire: likely comfy clothes. Start time: flexible, perhaps with a “welcome to the team” conference call at 9 a.m. First assignment: Start getting familiar with new-hire training tools. There’s not a lot of oversight …

[ad_1] In my life, I’ve had the honor and privilege of working with best-in-class, wealthy businessmen who function in a realm untainted by pettiness, greed, anger or negativity. It’s almost as if they exist within some rarified current that flows above any earthly vices — yet is the guiding light that directs their …

[ad_1] It’s no secret that the tech industry has a bit of an image problem. Whether it’s the bootstrapping lifestyle or the party culture, tech startups are fighting an uphill battle to improve how they’re seen in the public eye and, most importantly, by their customers. There’s a crucial first …

[ad_1] Communication skills are vital to any workplace, and it should be found at all levels. A 2016 LinkedIn survey found that, according to the 291 hiring managers surveyed, communication skills are the most in-demand soft skill. When employers say communication is a necessity, they better have managers and supervisors …

[ad_1] Nina Zipkin Staff Writer. Covers media, tech, startups, culture and workplace trends. Who here among us would voluntarily spend 30 minutes sifting through legalese? We have to wonder whether even the most astute legal minds actually read through the entirety of the terms of service that pops up on …